"In an economic context marked by uncertainties, it is important to have an overview of the labour market and thus understand what the priorities of employees are. The results of the survey conducted by 4Service Group provide valuable insight to all companies on the factors that drive employees' career decisions. Salary stability, additional benefits and a healthy work-life balance are the main selection criteria for a job, according to more than 53% of our survey respondents," said Roxana Monica Vîlcu, Country Manager for Romania at 4Services Group.
At the same time, the data analysed shows that the working environment has become much more important for employees in recent years. Thus, creating an organisational culture that promotes well-being and personal development becomes essential. These elements are among the key criteria for creating attractive and rewarding workplaces.
Regarding the internal factors considered essential, the study shows that security and stability are important in employment decisions. Employees also want to feel valued and appreciated within the organisation, and personal satisfaction and job fulfillment are fundamental. Another relevant factor is avoiding excessive pressure and stress in the workplace.
Recruitment platforms such as eJobs and BestJobs remain the main channels respondents use to search for a job. The study analysed the responses of around 200 respondents in Romania, aged between 18 and 64, and was conducted in February and March this year.
4Service Group, a company specializing in market research and mystery shopping, is a leader in customer experience evaluation and service quality improvement and is one of the top 10 customer experience agencies worldwide. Founded in 2001, the company is present in 92 countries, with over 400 active projects and 2 million service quality assessments completed.